Services
Lifecycle service. It works.
The CAE services portfolio has been developed to act as a logical extension to your IT department.
Delivering expert help at every stage of the technology lifecycle our multi-skilled, nationally available engineering force opens up the possibilities of achieving huge productivity gains. There is no need to struggle for resource or expertise it is immediately available to you from CAE.
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Strategy Identifying business needs and sources of competitive advantage
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Audit |
Specialist audits for each technology solution |
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Design |
Fully documented, industry and manufacturer best practice design |
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Benchmark |
Industry reports and practical comparison tests |
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Demonstration |
Guided tour of technology with return on investment examples |
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Proof of Concept |
Extended testing in lab or onsite facility with consultant support |
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Consult |
Highly skilled engineering with up to the minute knowledge |
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Reality Getting everyday benefits from IT deployment
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Configuration |
Hardware and software built to exact specifications |
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Staging |
Secure storage and timed delivery to fit project timescales |
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Cabling |
Structured cabling delivering cost effective quality |
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Installation |
Highly flexible, cross technology nationwide professional service |
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Project Management |
Prince / ITIL resource to ensure smooth project delivery |
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Migration |
Software upgrades with minimal business impact |
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Disposal |
Environmentally responsible and secure asset disposal |
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Training |
Knowledge transfer tailored to meet operational requirements |
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Integrity Maximising the benefits of investment through a trusted partner
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Asset Management |
Accurate ongoing control of all IT assets with full reporting |
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Change Control |
Management of all moves, additions, deletions and changes |
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Helpdesk |
24 x 7 engineering support over the phone |
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Maintenance |
24 x 7 break fix with global coverage and SLAs including 2 and 4 hour fix |
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Monitoring |
Proactive status for critical network, server and storage infrastructure |
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Resourcing |
Engineering support exactly when it is needed and regular onsite presence |
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Shared Services |
A combination of services managed jointly to reduce costs and improve SLA |
Call: +44 (0)845 643 0033
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