Vertical Market Sectors

Retail and Travel

Distributed infrastructure that is a critical component for attracting customers and closing a high volume of sales needs a partner that can deliver consistently and on a large scale. CAE has a proven record in delivering outstanding support to head offices with the need for high capacity transactional systems and call centre environments. Also, CAE has the scale to help manage national branch environments using a combination of technology and support services to minimise operational disruption and enhance the customer experience.

Issues Addressed:

• Complex contact centres
• Nationwide distributed network support
• High availability secure WAN
• Mobility for offices and warehousing
• High volume server based transactional processing and storage
• Store moves and changes
• Digital media signage and music

References:

• Major high street retail clothing chains
• UK leading furnishing retailer
• National estate agencies
• Market leading travel agencies