Services

People power to overcome problems. It works

What is it?

Maintaining a level of expertise and resource that is capable of meeting each and every requirement is not economically efficient. This is compounded by the inconvenience of holidays and sickness not to mention the constant challenge of keeping up to date with the latest training and technology advances.

You do not need to face this problem alone however, using CAE resource to fill gaps in time or skill will eliminate resource constraints.

Scope

Engineering is available 24/7 on a national and global basis. The core strength of CAE resource is in Cisco, HP, Microsoft, Citrix and VMware but consider nothing out of scope.

What are the business benefits?

• Controlled resource costs by paying only for what you need
• Ability to commit to improved internal service levels
• Reduced supplier management costs by using a single source
• Access to greater levels of technical expertise

What is included?

• Named engineer to site
• Up front proof of qualifications if required
• Technical back up from all CAE resources
• Can be task based including design, consult, testing, training and support
• Can be time based for single blocks or at multiple specified periods

What is the service target?

• 7 working days for booking any resource
• Project specific service levels agreed as required

What are the commercials?

• Inclusive day rate with open policy for travel and expenses
• Discounts available for extended periods and up front blocks of days