Services

Change Control

Due to the growth of modern infrastructures and the constant demands placed upon IT departments; change control has become a key area of concern. CAE offer a fully managed change control procedure to assist an IT department with the day to day management of an infrastructure.

Key deliverables

• Change control process based on ITIL standards
• Technical vet of proposed change
• Change reporting at regular intervals

Problems addressed / customer benefits

• Centralised management of changes
• Recording of all changes
• Flexibility and cost effectiveness using remote or onsite procedures
• Removal of time consuming tasks from IT team.
• Allows focus on core business

Technologies covered

All technology areas covered but with particular benefits for:

• Firewalls
• Storage
• Servers
• LAN
• WAN