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Top 5 Problems Facing IT Departments

Managing budget

CAE works to the best possible price by being constantly attentive to price promotions available through distribution and manufacturers. Account managers are expert in working through special bid processes and other valuable areas, such as trade in, to ensure that budget stretches.

Also, time will always be taken to work through the budget process and lend assistance wherever possible. Predicting all elements of spend is difficult but CAE will work with you to estimate the cost of projects and renewals through detailing previous spend and obtaining indicative costs for future work.

Managing time and resource

Extending your finite resource can be achieved by calling on the complementary skills at CAE. Every business has its own resource profile that can easily be swamped by tasks many of which that do not represent getting value from your people investment.

CAE will complement your resource by either providing high level skills that are expensive to maintain internally or by taking on those tasks that are distracting from a main purpose. Bespoke rate cards can be agreed for all forms of work making decisions quick and budgeting straightforward.

Recruiting, training and managing staff

We share the problems that this area can pose so we can help by providing common solutions. CAE Resourcing is a sub section of the business that has built close relationships within the IT recruitment community so that preferential rates can be offered on both contract and permanent positions. The more use that is made of the facility the greater the combined buying power and the economies of scale that keep pricing low. CAE are also available for technical vetting so that the quality of resource is thoroughly tested.

For training and development CAE has lab and configuration facilities that engineers are always welcome to come and use and this can be augmented by the presence of a CAE engineer to provide support and training. Formal training is available through one of our training partners, which again benefits from preferential rates.

Aligning IT with the business

Your IT department interacts with an ever growing list of stakeholders that all place specific demands that relentlessly vie to be the most important.

• The Board - Return on investment and competitive advantage
• Users - Stable systems that give full functionality and reliability
• Legal - Compliance with ever changing law and bureaucracy
• Facilities - Total security and change management control
• Sales - Mobility from anywhere their customers are

The list is unique for any business but in all cases CAE can deploy resource to help - you do not need to stand alone to face every problem and demand.

CAE can act with you as the centre of an ecosystem that acts as an interface to all your stakeholders and the wider IT market. Our manufacturer relationships should be used to support business cases, working with our account managers and engineers will help to build internal business relationships and shared experience with other IT departments through CAE will provide case studies and solutions.

All this is backed by CAE's outstanding responsiveness and customer service record so that the business can see IT as adding immense value as a business enabler not a necessary cost.

Managing an infrastructure and keeping up to date

The rate of change within IT is not abating with internal and external pressure to have the latest technologies whilst maintaining a stable and constantly available infrastructure. CAE only implements and supports technologies in which we have full confidence in our own and the manufacturer's ability.

The leading manufacturers maintain their position through developing the best possible solutions with full roadmaps for future development. These can be shared through CAE in partnership with the manufacturer with regular reviews and technology briefings.

Once the decision is taken to deploy, a solution is put together that includes the equipment and all necessary service provision to maximise life and integrity. The result is an infrastructure that will be scalable and interoperable, providing a balance between technology and investment.

If there is an IT issue you would like us to look at please fill in our top issues form below: