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CAE Achieves Cisco Gold Partner Status

CAE Technology Services has been awarded the prestigious Cisco Gold Partner Certification.

The culmination of a focused drive to reach the highest levels of accreditation, since an MBO in 2004, the achievement is another milestone in an outstanding record of organic growth.

A director at CAE, Justin Harling, reflected on the success, "Reaching Cisco Gold Confirms CAE as having the skills and resources to promote the very best levels of service to all our customers. It is a credit to the engineers, sales and support staff, all of who play a crucial role in pushing CAE forward".

This latest success follows a consistent record of achievement including HP Preferred Partner status in autumn 2005 and keeps CAE in a unique position of being at the top level for all key manufacturers.

Gold status is a company wide commitment that ensures a network is designed, implemented and supported to the highest possible standards. The resources CAE has are of direct benefit to a customer IT department and are summarised below:

Cisco Requirement	Minimum Criteria	CAE Notes
Number of CCIE Engineers	4
Number of CCNP Engineers	4
Number of CCNA Engineers	4
Number of CSE Sales Specialists	4
Specialisations	3	IP Telephony, Security, Wireless
Support and Demonstration Lab		Full lab to support routing and switching and all specialisations
Support Agreement		Shared Support
SLA Call Back	24 x 7x 4 1 hour	1 hour Available Worldwide 15mins for high priority
On-site audit		Completed every year by a third party
Cisco Business Plan		Reflects the value CAE adds to Cisco and Cisco customers focused on SMB and the Mid market
Customer Satisfaction	30 responses	CAE achieved a score of 4.89 / 5 in 2006 and again achieved the highest score in the United Kingdom

CAE Technology Services is an IT reseller delivering products and services to the mid-tier from leading manufacturers including Cisco, HP, IBM, Microsoft, HDS and Microsoft.